Terms of Service

Terms of Service

Welcome to Sensnvia, operated by Shensi Commerce Firm. These Terms of Service govern your use of our website and the purchase of our products, including modern sofas, sectionals, loveseats, and accessories. By using our site, you agree to these terms. Please read them carefully.

Use of Our Website

You may browse and purchase products for personal, non-commercial use only. You agree not to reproduce, distribute, or exploit any content without our prior written consent. You must be at least 18 years old to make a purchase.

Product Information

We strive to display accurate descriptions, dimensions, and colors. However, actual product colors may vary slightly due to monitor settings. All product weights and dimensions are approximate. We reserve the right to modify product specifications without notice.

Orders and Pricing

All prices are listed in US Dollars (USD) and are subject to change without notice. By placing an order, you agree to pay the total amount, including applicable taxes and shipping fees. We reserve the right to cancel or refuse orders if we suspect fraud or a violation of these terms.

Payment Methods

We accept payments via PayPal, major credit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, WeChat Pay, and Alipay. Payment is processed at the time of order. Your payment information is handled securely by our payment processors; we do not store full credit card numbers.

Shipping and Delivery

Our Shipping Policy, incorporated by reference, explains processing times, delivery estimates, and fees. For cross-border shipments to the United States, you are responsible for any customs duties, taxes, or import fees. Risk of loss passes to you upon delivery to the carrier.

Returns and Refunds

Our Return and Refund Policy, available on our website, governs cancellations, returns, and exchanges. Unless otherwise stated, you must contact us within 30 days of delivery for a return authorization. Refunds are processed to the original payment method, including PayPal and credit cards, after inspection.

Account and Customer Responsibilities

You are responsible for providing accurate and complete information during checkout. You must not resell our products without our express permission. You agree to indemnify us for any loss arising from your misuse of the site.

Intellectual Property

All content on this website, including images, text, logos, and product designs, is the property of Shensi Commerce Firm or its licensors. You may not use our trademarks or product images without written permission.

Limitation of Liability

To the maximum extent permitted by law, Shensi Commerce Firm shall not be liable for indirect, incidental, or consequential damages arising from the purchase or use of our products. Our liability is limited to the amount you paid for the product in question.

Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance.

Contact Us

If you have questions about these terms, please contact us:
Email: services@sensnvia.com
Phone: 13016085055
Address: Shensi Commerce Firm, Room 2104-1, Building 52, Greenland Huizhong Center, Tangye Street, Licheng District, Jinan City, Shandong Province, China